Refund Policy
Moksha
Last updated: 7 May 2026
At Moksha we provide instant access to AI-powered digital astrology services and personalized insights. Due to the nature of digital products and services, all purchases made on Moksha are final.
1. No-refund policy
- We do not offer refunds, cancellations, or exchanges after a successful payment.
- Users are advised to carefully review all plans, pricing, and details before completing a purchase.
2. Exceptional cases
In rare cases involving:
- Duplicate payments
- Technical transaction failures
- Incorrect payment deductions
users may contact support for review. Approval of such requests will remain solely at the discretion of Moksha.
3. Subscription auto-renewal
Subscription plans (Free 7-Day Trial, Standard ₹199/month, Premium ₹499/month) auto-renew via Razorpay until cancelled. To stop future charges, cancel the subscription from the in-app Settings → Manage Subscription page or via your Razorpay account before the next renewal date. Cancelling stops future debits — past charges are not refunded.
4. Contact for payment issues
For duplicate charges, failed transactions, or incorrect deductions, contact us with your registered email and the transaction reference:
We typically respond within 3–5 business days.